- Wells Automotive
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Amazing experience-lovely people there, I spoke with Howard, Kate, and Chris and all of them were so friendly and helpful. They put in the parts for my trunk at no extra cost after I had gone there for a brake and solenoid replacement. The brakes and solenoid they did at a fair price, and Howard took the time to explain everything to me which I really appreciated. The price was fair, and I appreciated the courtesy car report Wells sent afterwards which I was not expecting. I?m now getting my boyfriends truck fixed, and they have been great at keeping me informed of what they?re fixing and why, every step of the way. Wells has been hands down the best automotive shop I?ve been to-thanks! |
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Mr. Howard gave me exceptional customer service while I was there. He always informed me what was going on with my car. The other staff there is always friendly and nice when I come in or when I call |
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The staff and service at Wells Automotive are excellent! They listen to what you tell them and try everything possible to find the issue and correct it. And if you get there and something is ?off? when you pick up your vehicle they come right out and correct it or do everything forget can to find it. |
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Wells Automotive did an excellent job on my 2010 Saab 9-5 Aero. Katie communicated with me every step of the way and was very polite amd professional. Their prices are more then fair and the quality of work is top notch. They will be my go to shop for any and all repairs for my Saab. I trust Wells Automotive to ensure my car stays running in tip top shape. |
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My experience here was wonderful! When I first walked in for my appointment, I wasn't immediately impressed. There were 3 people sitting there and for about 30 to 45 seconds or so no one spoke or acknowledged my presence. I started to turn around and walk out. Finally, I was greeted which still didn't feel very welcoming, but it was better than nothing. Over the course of the next day and a half, my experience improved. The rep that I worked with, I think his name was Harold, was knowledgeable and courteous. He ensured that I understood what the repairs were and why they were needed. He made sure to call for approval before fixing things. I'm very satisfied and will be taking my other vehicle there as well. |
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Nice people. Very caring and understanding. Good service. Quality work! Very Friendly people. |
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Wells technicians are always willing to help. I didn't know why the tire-pressure light stayed on, even after I put more air in the tire, but they kindly checked, and then showed me where the reset button is. I take my car to Wells Automotive regularly and am happy with their service. |
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I love Wells Automotive, they are kind and respectful. They really seem to care about you and getting your vehicle running great. Glad I found them, they do really good work. |
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Personally I believe honesty is extremely important in this business. I brought my car in after running over a piece of concrete. They actually found no damage with no charge. I did opt for needed maintenance. |
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If you want an honest and reliable service for all your vehicles you must go to Wells, they are the best and can be trusted 100%, they will not tell you something you need that you don't really need. The staff is the friendliest and most helpful you will find. They will always go above and beyond and I would recommend them to everyone!!!!! |
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My latest visit went very well. The staff all wore face masks, and during my time in the waiting room, only one other customer was briefly there, and we practiced social distancing. Wells Automotive did as much as feasibly possible to prevent the spread of Coronavirus. The technician completed all requested repairs, and it appeared that he wiped down the areas that he was in contact with on the interior of my car. Thank you, staff and technicians for making my visit pleasant and safe. |