Classic Reviews

DEBBIE S
Excellent customer service, quality work , honest and trustworthy!

WELTON L
Work and customer service was professional and excellent in every aspect.

IRIS V
As always I find your friendly and helpful demeanor very satisfying. I appreciate your honesty and fast and efficient work. I will continue to drive those 20 miles as long as I live here.

Anonymous
The work Wells provided was maintenance but they did a very good job, checking beyond what was required. They offered more information for brakes and it was spot on. Plus they were very nice in their suggestions and we were happy to be called about this before they proceeded. They always complete work in a timely manner.

JEN T
Great service! Honest. Efficient.

MIKE W
My car was finished on time as promised.

CHARLES W
Another quick and easy oil change and check-up.

SHARON W
great service as usual.my husband and i have been coming to wells for a few year,we have had excellent service every time. thanks sharon & jim

MARK B
very personable, Quality work,

KIM MERCER
Very responsive and reliable.

KATHY M
I love the service I always receive at Wells! Everyone is very professional and friendly, especially Katie who make you feel welcomed and well taken care of! Thanks, Kathy Musgrove

STEVEN M
Always first class and informative

EDWARD P
Very professional great staff.

DWAYNE O
The staff I encounter was courteous and friendly, they explained everything in details. There is no looking for unnecessary items to run up the bill

JENNIFER M
Awesome place to do business! We may not want to deal with car issues but when you have to, it's great to know their is a place to go that is honest, trustworthy and has great service. I ALWAYS recommend Wells Automotive and have for years.

EILEEN Z
Wells Automotive, as always provided quick and complete service.

MICHAEL P
Exceptionally great service! I love my car but I am on a limited budget. Ray, the owner, realizes this. He showed me what was needed and explained in understandable detail, what my options were. Then, he personally serviced my PT Cruiser to my complete satisfaction. What’s more, he worked almost two hours past closing time on it. In fact, he even picked me up from my home, wearing a smile and extending his always positive and courteous demeanor. The Wells family always stand behind their work and go the extra distance that distinguish them among their peers. Wells Automotive has been servicing my car for over five years now. It is eleven years old with 150,000 miles. It is very mechanically sound and beautifully detailed. I would not trust my automotive service needs to just anyone. Whether you love your car, or simply depend on it; you can count on Wells. – Michael Primavera
Wells Automotive replied: Thanks for the kind words!

JOHN B
Always provides great service and takes great care!

TRACY
Truck fixed same day

JERRY ROBINSON
Always been there in a moment notice to take care of my company needs. If I didn't have the service contract on my personal vehicle I would only use wells
Wells Automotive replied: Thank You!

LEVERNA M
Absolutely the best. Have recommended to a number of people who now consider them their mechanics.

MIKE W
Fast and efficient.

Anonymous
I am always satisfied. They are fair, honest and do good work quickly.

KATHY F
Service with your crew is always excellent. I always tell friends and family that if they need auto work to call you. Its great to find a completely honest business. And this time went the extra mile by running my car through emissions.

WELTON L
I always receive great, exact and professional service whenever I take my car to Wells Automative, and I have been a customer for years.

RICHARD S
I have been using wells for years for all my vehicles. They are friendly, competent, reliable and affordable. They most significant plus for me, is that I can drop my car off without an appointment and am treated the same as if I had made one. Having a repair facility that you can trust is a huge plus. Keep up the great work guys.

DAN D
caring and attentive and transparent ..love it.

MARY H
I feel confident bringing my car to Wells. The staff is always professional and the work is done right.

Anonymous
Friendly service, Efficient and thorough, Fast! 10/10 coming here whenever I need a fix for my car

Anonymous
Very Pleasant as always and the work was done on time as they said.

CHARLES W
Very fast and very friendly as usual

PAM P
Always a great experience

FRANK M
I have been going to Well's Automotive for many years now ever since a good friend suggested I try them. I have always been happy with their service as they make sure you are satisfied with their work and will do what it takes to correct any issues.

Anonymous
Quick service!! Nice waiting room with newspapers, TV, and coffee/tea with two comfy love-seats.

SUE P
Great

ROBERT W
Have work done here a few times . Would and do tell friends to take their cars there

TIM B
Great service!

MARY H
I was very satisfied with my service, especially since the repairs were done the same day I brought my car in.

PATTI C
I have been going to Wells Automotive for years and highly recommend their services. The staff is very friendly, honest, and helpful. The prices are competitive. I have always been happy with their services.

FRANCISCO A
service was great and fast

JOHN H
Great service, as always!

Anonymous
Yes thorough checks of vehicles. Prices...a bit high compared to others. Good quality work.

RICHARD S
A nice touch for regular customers would be a waiver on the diagnostic test. It really bothers me to have to pay for the test when whatever it says results in how to fix the problem, for which I pay. Other than that I am completely satisfied with any and all work I have had done on my three cars at Wells. Mr. Salmon
Wells Automotive replied: The diagnostic scanner does not tell you what's wrong with the vehicle, only the system that is having the trouble. For example, if the engine is running lean (not enough gas), the computer may set an oxygen sensor code. The problem could be the oxygen sensor but could also be a vacuum leak, MAF sensor or fuel pump problem. The diagnostic charge is to determine the exact problem. We don't charge to retrieve codes, we charge to diagnose the system.

SALLY O
I appreciate you fixing my windshield wipers when I didn't have an appointment. As usual excellent work!

SANDY L
Cares about the customer!!!

DANIEL M
Customer since 2010 Wells Automotive consistently goes above and beyond in customer service and repairs. Thank you!

RICHARD S
just keep doing what your doing.

JOHN A
As always ...Excellent service and expertise !!

DENNIS W
MINI COOPER S COMING SOON

SALLY O
As always, my car was serviced quickly and correctly.

JEAN P
Always trust that my car will be taken care of and that nothing will be done that doesn't need to be. Thanks.

SHARON W
great service,friendly people,what more could you want

MASSIMO F
Expert, friendly service.

DENNIS W
As said Douglas MacArthur- "I SHALL RETURN"!
Wells Automotive replied: As said the Japanese "WE'LL BE WAITING"!

GINNIE M
Never a let down. I know that our cars are in excellent hands. Thank you!

JAMES C
Did the business with them twice. Quick service, professional and honesty. I adopted Wells Automotive as my mechanic.

ROB D
Always fantastic work and incredible customer service.

LINDA F
A very therapeutic, family car care business; that really has the interest of the customer, and the cars needs foremost.

BETTY A
As always the service is excellent and work is done quickly. St

KATHY F
I always recommend Wells to friends and family. The best is that you can specify work to be done, no push to do repairs not immediately needed.

JENNIFER M
Wonderful place! Great mechanics, honest and friendly service.

DENNIS W
You know you don't have to ask me-

BILL C
Friendly, helpful and courteous service as always at Wells

KEVIN M
Have been taking my vehicles to Wells for about 15 years. Have referred numerous friends & co-workers to them.

Anonymous
I have been bringing my car(s) to Wells since I moved into Anne Arundel County in the early '90s. I trust Charlie implicitly to do excellent mechanical work and to give trustworthy advice. The cost has not been cheap but has not been outrageous either and I don't mind paying when I can have the peace of mind that I am getting good advice/good work. I have been dismayed, however, in recent years by how "corporate" Wells seems to have gotten. When I bring my car in for an oil change/tire rotation I get the same sort of song and dance I expect to get when I go to Jiffy Lube. It's not that I ever feel I am cheated or misled, but I feel like they've lost that personal touch they had when they were at the smaller garage where I felt like they would give me the same advice they would give a family member: "This is what you need to keep your car running well, and you should probably think about doing this in about 20,000 miles or so, but you're fine for now." Now, I feel like they just go thro
Wells Automotive replied: I'm sorry that you feel that the quality of our customer care has declined. It is our intent to offer the best customer experience that we possible can. If you have a vehicle with over 100k miles, most times the "this repair needs to be perfomed soon" statement becomes "this repair needs to be performed now". We perform a free vehicle courtesy check on every oil change service that we perform and also on most vehicles that come in for repairs that do not include an oil change. We have not properly performed our job if you have a problem with your vehicle, related or unrelated to our repairs, shortly after it leaves our shop. If you ever have issues with any of our work or customer service, please feel free to contact me at any time so that the issue can be resolved. Ray Wells, Owner

SPENCER H
Excellent service!! I highly recommend Wells Automotive.

LISA H
Excellent service Friendly and helpfull office Very trustworthy And by the way the new front office looks Great!,!!

JEAN P
As always, I appreciate your honesty in your findings when I bring my car in for service and know that the work will be done well.

MICHAEL W
Great service, great staff and friendly environment. I love coming back.

KASSIE B
I had to bring my Jeep in because it was overheating but only at the strangest times. Wells did a great job finding the problem and correcting it not only quickly, but also economically. Thanks Wells.

MICHAEL W
Great service Exellent employees Craftsmanship the best and I will keep coming back

HEIDI H
In a tight economy, I greatly appreciate a service team that lets me know whether the diagnostics have revealed an issue that requires immediate repair or is an condition that just needs watching as it does not currently impact vehicle safety. I have an older car that they keep running relatively problem-free with good wallet-friendly maintenance!

GINNIE M
You guys and Katie are the best. We will never take our cars to anyone else. You are honest, complete and we are greater with a smile when we come in. YOU ARE OUR MECHANICS!

BILL L
I accidently unsubscribed. Can you add me back in please?

RICHARD S
I could not overemphasize, how important trusting I am being given the correct information,is to me. Keep up the good work.

LORRAINE G
Everyone was very courteous & informative. Also service was expedient. Thanks!

NEAL S
Let's face it, car repairs are expensive these days. That's why it's important to me to have a service shop like Wells that I can trust. I also like that they have a three-generation reputation to uphold.

KASSIE B
Wells automotive is always wonderful. I never have to doubt how they are treated me or my vehicles. I would recommend them to anyone.

SALLY O
As usual the service on my car was done in a timely fashion. I am always pleased with your work. Thank you for taking such good care of my car.

ROBERT M
work was quick and affordable.

DEBBIE G
Wells Automotive has always taken great care of my vechicles. Currently, I have four vechicles in my family fleet and Wells keeps my vechicles on the road and reminds me of service requirements. Thanks

Anonymous
I think Wells has the best service and love it! But the past two times when I paid over the phone, it wasn't clearly explained to me what was in the bill/what I was paying for. I also wouldn't mind Wells recommending service to me. For example, if I'm in for item A but you notice item B will need to be done soon, please tell me. I'd rather have everything done at once rather than keep coming in. But I do appreciate your good service!

ROBERT M
good work,fast.

PATRICK C
Merry Christmas

GINNIE M
As usual, you are there when we need you....for both cars. It's so nice to have a mechanic who is honest. Thank you for everything. Ginnie Myers

DOUGLAS R
Competent, speedy, will try to fit you in, polite and friendly

SHARON W
always good work and great service.i sent my dad to you for his oil change.he was also happy with your service.

JIM C
Always get exceptional service!

ROB D
Always fantastic service, and the friendliest group of people. Extremely knowledgeable. A+++

PATTI C
I have been going to Wells Automotive for years. The service is excellent and the owner and staff are very friendly and knoledgable. They always take the time to discuss any issues I have related to my vehicle; I never feel rushed and they always give me an honest and professional opinion. I highly recommend Wells Automotive!

LISA H
Very good service all the time !!!!!

CAROL C
Thanks Ray for working so hard on the middle back brake light, now the rear window defogger works properly..who would have thunk, do you remember this? Vacek Brothers and Hyundai could not figure that out but you tried harder and I thank you for that

DAVID H
quick appointment, fast service

BILL C
As always, 100% satisfaction

DENNIS W
I never have to worry after leaving my cars at Wells and I know the repair or service will be done correctly and completely.

HEIDI H
Excellent service, completed as promised at a very competitive price.

LISA H
Good work ! Very friendly and honest shop . I Would highly recomend this shop.

VERNON P
These guys have worked on several of my cars and I have always had a good experience. The mechanics and service department are top notch and always easy to deal with. Prices are fair and work is always done right the first time.

SANDY L
I am very satisfied with the service I receive.

GINNIE M
Reliable and honest as usual. Very dependable. I'm so glad we found Wells 3 years ago. Thank you for all that you do for us.

LINDA F
I brought my car in for another matter, however I was told that my brakes front and back were bad. This was a safety matter, so these needed fixing ; as opposed to the original work I was trying to have fixed over the next several weeks or month or so. I have always appreciated the car therapy that the team at Wells does with my car. This is especially important, since it is an older car. Thank You.

JOHN B
Very understanding, you fix what needs to be fix.

MICHAEL W
Better sevice is not available anywhere at any price. This automotive shop is the best ever.

CATHY M
The piece of mind that comes with service from Wells is priceless!!!

PATTI C
Excellent and friendly service every visit!

KIM G
Wonderful family run business! Very honest and easy to work with.

ARTHUR B
In most cases this shop exceeds the knowledge and workmanship of most Dealers that I have known.

BETTY A I
always recommend you to people. I trust you and believe you provide a reasonable charge for services. I also appreciate that you don't recommend unnecessary repairs. Thanks

KASSIE B
Wells Automotive has always helped me when all my vehicles. They even helped me to get the dealer to fix my Nitro when the dealer said they couldn't find the problem. Well's is great.